“When we told friends that we were having a kitchen reno done they said “How could you stand the disruption?” The team at Rocpal made it so much easier than we had anticipated.
It started with Alyssa’s patience and creativity in helping us transform our “wish list” into a final plan. She had a very gentle way of keeping us on task but we never felt rushed in making decisions. She made the process fun.
It ended with Fernando’s eagle eyes checking every detail to make sure the job was done as perfectly as possible. If there was a problem he took care of it immediately.
The tradesmen were professional, patient in addressing our concerns and kept to the time line we had been given at the start of the project. We would have any of them back to do work for us in the future.
Finally, a special shout out to Rob and Jake, two very nice young men who were so obliging and a pleasure to have in our home.
Thank you to everyone at Rocpal. We love our kitchen. “
Bob and Sylvia
“Just wanted to reach out and say thank you very much for helping us build our dream office. After lots of discussions AND lots of email AND lots of measurement discussions AND more emails; the final product came out even better than I had imagined on paper.
- dimensions are perfect in our room;
- symmetry is excellent;
- Millwork is beautiful.
In addition to the bookcase, the doors (French and Barn) are standout artistic pieces on their own. The millwork and glass, on both sets of doors, truly make this special for us.
Overall, we are very pleased with the outcome. A testament to how well the bookcase was designed and milled, is that we did not have one situation where “the book” did not fit. I’d also like to thank you for making us feel important. In business Client Relationship Management is critical to maintain success and standout from others. The reason why we went with Rocpal and no other is because Sandra’s first email reply was timely and professionally addressed our questions in detail – at that point, we knew we were in good hands and NOT going to face a “don’t bug me, I’ll do it my way attitude”.
Zoltan and Helene
“Marg and I would like to once again THANK YOU and all of the GANG at Rocpal for the wonderful work that was completed at our home.
WE ABSOLUTELY LOVE the fireplace cabinets and the kitchen modifications and counters. Cambria came by on Thursday with the remaining piece and it LOOKS GREAT. The beveled glass and mirrored backs really bring the cabinets to “life” and they are beautiful. We have had a number of people over and they are AMAZED at the transformation and workmanship.
Once again many thanks for your patience and kindness AND to all of the installers AND to Fernando for all of their WONDERFUL craftsmanship , professionalism, expertise and caring. Come over anytime to see the final product and take pictures if you want … We would certainly recommend Rocpal to all of our family and friends!!!
Many thanks again and All the Best,
Mike and Marg
We would like to express our great thanks for the absolutely fabulous work you did designing, planning and renovating our kitchen. Sandra envisioned a wonderful kitchen for us and then worked with us on every step of the planning and installation to take care of changes or concerns as they came up. Everything from the choices of materials, to the placement of plumbing and lighting, down to every last measurement and detail were carefully considered and brought to life. Sandra visited and spoke with us frequently along the way to make sure everything was going smoothly at every stage of the renovation.
Antonio and every one else who worked on the renovation were absolutely top-notch in their professionalism and their willingness to go the extra mile to make us happy. Everyone who came into our house was polite, friendly and freely discussed what they were doing and clearly answered our questions. The wiring, outlets and lighting were done perfectly, and in addition, previous builder errors were rectified by ROCPAL at no extra charge to us. Antonio even had one of our new chairs customized for us as well. The cabinets, back splash, plumbing, island, desk, and wine rack were installed with complete attention to detail and every aspect of the renovation was taken care of to our complete satisfaction.
Not once did we regret hiring ROCPAL to do this major project for us. They completed all work on or ahead of schedule and got things done in time for our daughter’s first Communion party, as they had promised. Everything was cleaned up after each work day and care was taken not to damage anything. The final result, our new kitchen, blows us away every time we look at it. The best thing we have experienced, since completion, is the “wow factor” of this kitchen. Every person who has visited us has been in awe of the craftsmanship, the high quality of the materials used and the overall beauty of this kitchen. We cannot believe how many people have told us that our kitchen should be in a magazine photo-spread.
We are extremely grateful to everyone at ROCPAL for their outstanding work and we wish to say a huge THANK YOU to all. We highly recommend ROCPAL to anyone who wants to have a stunning kitchen renovation–you will not be disappointed!
With much gratitude,
Karen and Chris
I wanted to take the opportunity to thank you and your team for the outstanding work you did to complete our kitchen and tiling project. We are both delighted with the end result and despite the fact that any project this large is inevitably disruptive to daily life it was certainly worth the inconvenience when we look at the end result.
There are a number of reasons we will be bringing you more business in the future for other projects we are planning and why I have recommended your services to our friends and colleagues. First of all your company met agreed time commitments efficiently and was competitive with the total cost compared to other vendors.
The quality of workmanship is truly outstanding and we were impressed how rapidly you addressed any concerns we had to our full satisfaction. We found all of your staff (as well as your contractors) to be very professional, helpful, friendly and respectful of our home and family. Sandra was instrumental in helping Michelle’s dream kitchen become a reality, her ability to visualize what we wanted and make it happen is a real gift, we really enjoyed working with her and look forwards to doing so again in the future.
Thank you for making our dream into a reality!
Mike and Michelle
Just a note to say a “big thank you” to you all for your professionalism and expertise from beginning to end with our cabinetry! Our experience started with Sandra, who we love and is truly wonderful at design, we couldn’t have done it without her expertise. her bubbly personality made her a pleasure to deal with, as we did bug a few times! LOL! Thanks Sandra!
To the production crew….Rob, John, Mike, Tim wow what a nice bunch of guys! They were all so on top of their game. All that measuring , accuracy was to a tee! Just a pleasant group to have in our home! Great job gentleman! …. and to those behind the scene who made this cabinetry and stained it, excellent job!
We will definitely pass along our ROCPAL experience to others as we are truly HAPPY with our Kitchen from beginning to end!
Thanks Rick and Jan
To say that we enjoyed the holidays in our newly renovated home would be a huge understatement. We enjoyed entertaining and showing off our “new space” to all our family, friends and neighbors. We still have to pinch ourselves to believe it really is our home.
We would like to thank everyone that had a part in making our dream a reality. The designs that Fernando and Sandra put on paper became our new kitchen. The staff at Rocpal and the trades that work for them are all professional individuals that treated us and our home with respect during the entire process.
We were given a completion date and it was actually completed before that. From the very start, we felt so comfortable that we had made the right choice in choosing our contractor. There was no detail forgotten and everything was completed to perfection.
Barry and Marilyn